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hasnain_2

Score: 0
Hi there,

No hard feelings but the limit for support tickets was implemented by Jake back in 2009:
https://www.toodledo.com/forums/1/2483/-1/cutting-back-on-free-support-tickets.html

You can always email us also at: [email protected]


This message was edited Jan 04, 2024.
hasnain_2

Posted Dec 26, 2023 in: Change account email (used to login)
Score: 0
Hi hvanston,

You can change your primary email under your settings:
https://www.toodledo.com/account_edit.php

Hope that helps.
hasnain_2

Score: 0
Thanks for reaching out.

Lists are currently under development and should be released with the next update!

Thanks and happy holidays!
hasnain_2

Posted Dec 26, 2023 in: Goodbye
Score: 0
Posted by paladinmdo:
As to communication- could the devs have a sticky post to just convey what’s happening with the next-gen app? Not a timeline, but a “here’s a significant thing we implemented today.” Or a better faq about how to do something that’s different in the next-gen app.


Hi Paladinmdo,

Thanks a lot for this.
We will implement this asap!

Kind regards,
Toodledo
hasnain_2

Posted Dec 26, 2023 in: Outlines
Score: 0
Hi there,

Thanks a lot for reaching out.
Outlines should be back early 2024.

Appreciate your patience!

Happy Holidays!
hasnain_2

Posted Dec 20, 2023 in: Goodbye
Score: 0
Posted by mbrinkma:
I am also seeing crashes on both the iOS and Android apps.

It primarily occurs when I try to change the due date on a task. The app consistently crashes after the first or second attempted task change. Sometimes the change is remembered when the app is restarted, and all of the times I've checked, the change is posted to the database as well (viewable via the web site).

The web site seems to be working fine.


mbrinkma,

We are currently inviting all our community members to migrate to the next-generation mobile apps that can be found here:
https://info.toodledo.com/next-gen-mobile-apps

Let me know how you like the new app.

Thanks!
hasnain_2

Posted Dec 20, 2023 in: TOODLEDO NOT FUNTIONING IN IPHONE 13
Score: 0
Eduardo,

Thanks for reaching out.
We are currently inviting all our community members to migrate over to the next-generation mobile app:
https://info.toodledo.com/next-gen-mobile-apps

Let me know how you like the new version.

Thanks!
hasnain_2

Posted Dec 20, 2023 in: Delay in recreation of repeated tasks
Score: 0
Mario,

Please rest assured that we are hosting Toodledo on the most state of the art servers by the world leading provider.
If you don’t mind please elaborate via email ([email protected]) what exactly you are experiencing. Also if you can please include the webbrowser you are using.
Can you confirm you are on tasks.toodledo.com

Thanks!
hasnain_2

Posted Dec 20, 2023 in: Failing to save task notes
Score: 0
Hi Hadamard,

Could you please confirm that you are experiencing this on the desktop web-browser version?

If on the mobile phone, please share via email ([email protected]) which make and model and what operating system version you are currently using.

Thanks!
hasnain_2

Posted Dec 20, 2023 in: Lifetime subscription?
Score: 0
Hi there,

Thanks for inquiring.
From a financial perspective, lifetime subscriptions don’t make sense for a business that also experiences recurring costs.
Hence, this option was only offered by the previous owners of Toodledo.

Thanks and have a great day!
hasnain_2

Posted Dec 20, 2023 in: tasks.toodledo.com laggy
Score: 0
Hi Rob,

Do you mind sharing what browser you are using?
We have had good feedback from users using chrome.

Thanks!
hasnain_2

Score: 0
Hi Tim,

Please send us a ticket or an email: [email protected]
hasnain_2

Score: 0
Thanks @Jimraz for pointing that out.

@pete: I believe we responded straight away to your inquiry and hope to have found the issue.

We invite our users to be more upbeat and excited about Toodledo!

Please tell your friends and family about the value you get from Toodledo!
hasnain_2

Posted Dec 09, 2023 in: Issue with iOS 17.0.1 Update
Score: 0
Posted by amy.phil:
Repeated crashes here too, since iOS 17 upgrade. I tried the Test Flight version but it had problems too. I emailed the company and got no response. Done.


Hi Amy,

Could you kindly email us at [email protected]
We haven’t received any email from you so far.

@all it is not a matter of being a guinea pig. We kindly request all existing members to download the next generation mobile app. This app is stable and will be introduced to the apple App Store in early 2024.

Thanks!


This message was edited Dec 09, 2023.
hasnain_2

Posted Nov 27, 2023 in: Goodbye
Score: -1
@mluecht,

We are aware of this issue and are currently inviting all existing users to switch to the next generation mobile app:
https://info.toodledo.com/next-gen-mobile-apps
hasnain_2

Posted Nov 09, 2023 in: IOS Beta Not Sending Alerts
Score: 0
Hi Timothy,

We haven’t heard about this kind of bug.

Could you kindly send us a support ticket: [email protected] and we will look into this asap.
Please also include your Phone make and model, Operating system and please verify the build version of Toodledo.

Thanks and kind regards,
Hasnain
hasnain_2

Posted Oct 26, 2023 in: Android Next Gen App has no updates
Score: 0
Kirill,

Thanks a lot for your inquiry.
We are working heads down on updating the Android mobile app.
You should be seeing an update coming hopefully by end of next week.
This weekend a new iOS build will be released first.

Thanks!
hasnain_2

Score: 0
Hi there,

They have always been a paid feature. At least since we took over Toodledo in 2021.

Have a look here what other features you would get with a paid subscription:
https://info.toodledo.com/why-upgrade

We are certain with less than $0.20 per day you will be getting a lot more value!

Have a great day!
hasnain_2

Score: -1
Hi there,

Yes, the customized reminders are a paid feature:
https://info.toodledo.com/why-upgrade

Thanks
hasnain_2

Posted Oct 16, 2023 in: Goodbye
Score: 1
Dear Community,

We have contemplated a lot about releasing the next generation app on the App store asap.
However, due to strategic reasons we have decided against doing so for the time being..

We have focused on iterating on features that are *more important for our existing long-time (and important paying subscriber) Toodledo users* (which is most useful for someone like yourself). Distributing via TestFlight for now enables us to keep prioritizing efforts towards that goal of best serving existing users like you in the most efficient and effective way.

Separate from the impact to the velocity of iteration, putting in the App Store at this moment would require us to first invest time on features that are not as meaningful to existing users, eg: creating and configuring new Toodledo accounts within the mobile app, introducing various Toodledo concepts (that new users won't already understand) within the mobile app, etc.
Our more immediate goal is to continue iterating towards better experiences for existing users, and every minute that we invest in these (completely new to Toodledo) user features is a minute that could have instead gone towards other features most useful to the existing longtime userbase (including loyal long term subscribers) that we're so committed to! This is the way for us to best serve *you*, the *existing* Toodledo users, who are already here engaging with us.

While we will of course eventually need to make some investments in the Next Gen app for the sake of users brand new to Toodledo, we have not felt that time has yet come.

Thanks a lot for your understanding!
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