ForumsSearch



Search results for "Posted by PamelaH"
Author Message
PamelaH

Score: 0
  • PamelaH
  • Posted: Oct 19, 2021
  • Score: 0
Hi Scott -

Thanks for reporting this! Are you using Start Dates? Are these repeating tasks or non-repeating tasks (or both) where you see this issue?
PamelaH

Posted Oct 19, 2021 in: Chrome Extension
Score: 0
  • PamelaH
  • Posted: Oct 19, 2021
  • Score: 0
Hi Toby -

I believe this is a 3rd party app here: https://chrome.google.com/webstore/detail/toodledo/dfdhbdeglbgndaidoemggjfkeopfcedd

And it seems that you are correct, it is no longer in active development, but should continue to function so long as google doesn't make any breaking changes to Chrome.
PamelaH

Posted Oct 18, 2021 in: Chrome Extension
Score: 0
  • PamelaH
  • Posted: Oct 18, 2021
  • Score: 0
Which Chrome extension are you using?
PamelaH

Posted Oct 18, 2021 in: can you modify a saved search
Score: 0
  • PamelaH
  • Posted: Oct 18, 2021
  • Score: 0
Hi -
If you click on the Saved Search, then click on the down arrow all the way to the right of the page (next to the sorting options), there's an option to "Modify Saved Search".

Hope that helps!
-Pamela
PamelaH

Posted Oct 18, 2021 in: Small update on Google Calendar Syncing
Score: 1
  • PamelaH
  • Posted: Oct 18, 2021
  • Score: 1
You can reset the procedure by disconnecting the sync (Click on "Dont Sync Google Calendar" at https://www.toodledo.com/tools/connect_google.php) and then setting it up again.

Just to clarify, the way that the current sync works is that it will only add tasks that have a due date, and it adds them to a new Google calendar called "Toodledo". It also only syncs every 5 mins at the moment.

Hope that helps -- if you have more questions you can send us a support ticket for a quicker response.

Kind regards
-Pamela
PamelaH

Posted Oct 18, 2021 in: Marking old habits as complete
Score: 0
  • PamelaH
  • Posted: Oct 18, 2021
  • Score: 0
Hi -

Unfortunately, the UI only lets you record up to 2 weeks back -- you can do that by clicking on the habit, then click on the dropdown next to "Schedule". Choose "The Week Before Last" and you can check the boxes for each day.

This is on our to-do list to let you go further back in time, but we don't have an ETA yet unfortunately.

If you want to send me a quick support ticket, I can give you more details specific to your account.

Thanks!
-Pamela
PamelaH

Score: 1
  • PamelaH
  • Posted: Oct 14, 2021
  • Score: 1
Hi Michael -
Can you make sure that the "Star" is set under "Fields /Function Used"?

You can edit it here: https://www.toodledo.com/account_edit.php?edit=8

I believe that's why it isn't showing as hotlist settings. You also need to enable "Star" on the app separately under "Fields Used" (unfortunately the settings don't sync yet).
PamelaH

Posted Oct 10, 2021 in: Suggestions inbox?
Score: 0
  • PamelaH
  • Posted: Oct 10, 2021
  • Score: 0
Hi -
You can add suggestions and vote on suggestions here:
https://roadmap.toodledo.com/

Currently, our top priority is rewriting the mobile apps, so any larger improvements to the desktop site will come after those apps are released.
PamelaH

Posted Oct 10, 2021 in: Lists Syncing
Score: 0
  • PamelaH
  • Posted: Oct 10, 2021
  • Score: 0
Hi -
Can you try re-syncing your app? The easiest way is probably to uninstall and reinstall the app (make sure to sync to the sever first).
PamelaH

Posted Oct 06, 2021 in: Toodledo Speed Sloooooow...
Score: 0
  • PamelaH
  • Posted: Oct 06, 2021
  • Score: 0
@avikroy, another thing you might try...

Are you using the "Old"/"Original" version of the tasks page? This page is especially slow when you have lots of tasks (we don't know an exact number, but have heard reports of it lagging with > 10k tasks -- and even completed tasks count in this number)

Can you try using the new tasks version and see if it helps with the problem?
https://tasks.toodledo.com/main

You can configure your account to go to that page by default under Settings -> Default Views (click "edit") -> Under "Tasks Section Version", choose "New" instead of "Original"
PamelaH

Score: 0
  • PamelaH
  • Posted: Sep 27, 2021
  • Score: 0
Thanks for letting us know about this! We will be sure to test on this device for the new app we are developing.

If you get a chance, would you mind sending a screenshot? You can email me at [email protected]

Thanks!
-Pamela
PamelaH

Posted Sep 25, 2021 in: toodledo.com vs. tasks.toodledo.com
Score: 0
  • PamelaH
  • Posted: Sep 25, 2021
  • Score: 0
You'll need to go to the general settings, then scroll down about halfway down the page where there's a section called "Default Views:". If you click "edit" on that, you'll see the option to change the version (the link above takes you directly to this edit section)
PamelaH

Score: 0
  • PamelaH
  • Posted: Sep 20, 2021
  • Score: 0
Hi!

I've tried it out on Firefox 92.0 on my Mac and it seem to work fine -- can you try a Private Window and see if you have the same issues? Or clear your browser cache?

If you are, can you file a support ticket so I can look into it further?

Thanks!
-Pamela
PamelaH

Score: 2
  • PamelaH
  • Posted: Sep 20, 2021
  • Score: 2
Thank you for the shout out!
We appreciate it :-).

While we definitely can't fix all the issues this quickly, we will do what we can!

-Pamela
PamelaH

Posted Sep 20, 2021 in: Small update on Google Calendar Syncing
Score: 6
  • PamelaH
  • Posted: Sep 20, 2021
  • Score: 6
Hi All!

I want to provide a quick update on Google Calendar two-way syncing.

We have heard from many of you that you are getting the error: "Sign in with Google temporarily disabled for this app". We looked into this and found that it is due to the app needing to be verified with Google. So a couple weeks ago we kicked off the process and made some changes so the app is compatible with Google's latest requirements.

The good news is that we have received verification today that the app was approved! So hopefully this issue is fixed -- if you still see it, please let me know.

Second, we understand that the syncing frequency is an issue with some (most?) users! We did change this frequency to 5 mins rather than 15, but in order to make it instantaneous, we need to do some rework, which will take some time. So please be patient, we know this is an issue and will be working to improve this syncing (we don't want it to delay the new mobile apps).

That being said, please leave your suggestions here, or on the roapmap
PamelaH

Score: 0
  • PamelaH
  • Posted: Sep 10, 2021
  • Score: 0
Hi -

Absolutely, please email me at [email protected] or file another support ticket (unfortunately they are automatically closed the current system after 6 months so we can’t see them).
PamelaH

Posted Sep 06, 2021 in: Restore Deleted Tasks - disabled?
Score: 0
  • PamelaH
  • Posted: Sep 06, 2021
  • Score: 0
Hi -
This feature hasn't been removed, however you can configure how long your deleted tasks are stored before they are permanently deleted. (You can configure that here: https://beta.toodledo.com/account_edit.php?edit=12)
By default tasks are permanently deleted after 1 month, but on the free account you can configure it up to 6 months.

Are you trying to restore a task that has been deleted more than 1 month ago, or was it a recently deleted task?
PamelaH

Posted Sep 06, 2021 in: Issue with Sharing and see All Tasks
Score: 0
  • PamelaH
  • Posted: Sep 06, 2021
  • Score: 0
Hi Shari -
Can you make sure that you are visiting

https://tasks.toodledo.com/sharing/

rather than

https://www.toodledo.com/tasks/#sharing

The former is the "new" version of the tasks page that includes options such as "All tasks", "Joint Tasks", etc. and the latter is the "Original" tasks page. It looks like your settings are correct to go to the new page upon login, but I wonder if you maybe have an old bookmark or link that points to https://www.toodledo.com/tasks/ instead of https://tasks.toodledo.com/?
PamelaH

Posted Sep 06, 2021 in: Reading Attachments with Chrome
Score: 0
  • PamelaH
  • Posted: Sep 06, 2021
  • Score: 0
Unfortunately, this currently isn't possible :-(.
PamelaH

Posted Sep 06, 2021 in: Tags dont work properly
Score: 0
  • PamelaH
  • Posted: Sep 06, 2021
  • Score: 0
Hi Stephan - I'm so sorry that you have been experiencing this frustrating issue!

I've just looked into your previous tickets (unfortunately, the system we inherited automatically closes tickets after 6 months and it's very difficult to go back and view them). I'm looking into the issue -- if you file another support ticket (just reference this forum post, no need to re-describe your issue) then I can help you from there.
Skip to Page:  1   2   3   4   5   6   7   8   9   10      Next