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PamelaH

Posted Aug 02, 2022 in: Subtasks - how to export?
Score: 0
  • PamelaH
  • Posted: Aug 02, 2022
  • Score: 0
Hi -

It looks like if you use the XML backups, the backup XML file (https://www.toodledo.com/tools/connect_backup.php) have a field called <parent> that references the parent task.

If you use the XML backup option, you should be able to restore with the subtasks intact.
PamelaH

Score: 0
  • PamelaH
  • Posted: Jul 22, 2022
  • Score: 0
Hi Fiona -
There is only a single database so this should not happen.

Can you send us a support ticket with some screenshots that we can look at? I'm wondering if maybe there are some settings that are different.

Thanks!
-Pamela
PamelaH

Score: 0
  • PamelaH
  • Posted: Jul 07, 2022
  • Score: 0
Are you navigating to https://tasks.toodledo.com (new site) or https://www.toodledo.com/tasks (old site)?
PamelaH

Posted Jul 05, 2022 in: Sync between website and android app
Score: 0
  • PamelaH
  • Posted: Jul 05, 2022
  • Score: 0
Can you send us an email at support@toodledo.com so we can look into this further?
Thanks!
PamelaH

Posted Jul 03, 2022 in: Unable to use the Roadmap
Score: 0
  • PamelaH
  • Posted: Jul 03, 2022
  • Score: 0
Are you using Safari by chance? Safari tends to block the login without changing some browser settings. Do you have a different browser you can try?
PamelaH

Posted Jun 30, 2022 in: Sync between website and android app
Score: 0
  • PamelaH
  • Posted: Jun 30, 2022
  • Score: 0
Hi -
What version of the Android app do you have?
PamelaH

Posted Jun 30, 2022 in: Android widget not opening tasks
Score: 0
  • PamelaH
  • Posted: Jun 30, 2022
  • Score: 0
Hi -
Thanks for the bug report! Can you verify if version 6.6.93 works as expected?

Thanks!
PamelaH

Posted May 05, 2022 in: completed sub tasks
Score: 0
  • PamelaH
  • Posted: May 05, 2022
  • Score: 0
Hi - Are you referring to the web application or one of the mobile apps?
PamelaH

Posted May 03, 2022 in: iOS beta does not load tags
Score: 0
  • PamelaH
  • Posted: May 03, 2022
  • Score: 0
Tags should be available now in the latest update (build 8)
PamelaH

Score: 1
  • PamelaH
  • Posted: Apr 21, 2022
  • Score: 1
Posted by Sean_W:
Is the beta still available? I would love to come back to Toodledo!


Yes, it is available! Please see the instructions on the first post in this thread for installation instructions.
PamelaH

Score: 0
  • PamelaH
  • Posted: Apr 14, 2022
  • Score: 0
Hi --

Please find the IFTTT listing in your Syncing Apps page here (https://www.toodledo.com/active_apps.php) and click "Unblock".

Kind regards
-Pamela
PamelaH

Score: 1
  • PamelaH
  • Posted: Mar 03, 2022
  • Score: 1
Posted by dotan_kn:
Hello,

Since my phone was upgraded to Android 12, the app is crashing when I try to search.
Uninstalling and then re-installing the app didn't solve the problem.

Am I the only one who is experiencing this issue?

Thanks


No, unfortunately this seems to be broken with the latest Android update. We are so sorry about this! Unfortunately we aren't able to submit a quick patch due to the very old codebase, so the only workaround is to use the mobile browser. Keep an eye out soon for the new mobile app!
PamelaH

Posted Mar 03, 2022 in: Performance
Score: 0
  • PamelaH
  • Posted: Mar 03, 2022
  • Score: 0
Posted by -JOD-:
a) tasks.toodledo.com is an actually developed view (e. g. with multiple tasks selection (holding L key and clicking on tasks, like CTRL+click in Windows)). www.toodledo.com/tasks is a legacy version that is a several years old freeze and IMO should have been deleted already - it made sense back then when the new layout was actually new and buggy.


We agree -- the only problem (that we discovered recently!) is that the newer tasks page doesn't completely support all of the collaboration features. That's why it's still hanging around :-)
PamelaH

Posted Mar 03, 2022 in: Performance
Score: 0
  • PamelaH
  • Posted: Mar 03, 2022
  • Score: 0
Posted by Wendel:
I have a performance Issue:

When using the old "https://www.toodledo.com/tasks/" the performance is pretty good.
However, I like the new features from "https://tasks.toodledo.com/" but this is so laggy, that I can hardly work with it.
Any Idea, what could cause that problem or any known workaround?

From other Software I use, I know that choosing the right browser might greatly improve Performance.
Is there any recommended Browser for Toodledo?
I use Microsoft Edge currently.


Is it laggy for you on the all the pages, or just specific ones? We have found and fixed several performance issues in the last few months, but must have missed something! Any additional information you can provide would help us track it down.

Thank you!
PamelaH

Posted Feb 07, 2022 in: Apple Watch App?
Score: 0
  • PamelaH
  • Posted: Feb 07, 2022
  • Score: 0
Posted by mlb32704:
Posted by PamelaH:
We are planning this Apple Watch support to be in the next version of the mobile app in early 2022 (it may not be in the initial beta release, but will be released soon after)


Do we have an updated time frame on this?


We are hoping to release the first beta to our "experts group" in about a month or so. If you haven't joined our experts group and would like to, please send an email to support@toodledo.com with the subject line "Toodledo Experts Group"
PamelaH

Posted Feb 01, 2022 in: Collapsing Subtasks
Score: 0
  • PamelaH
  • Posted: Feb 01, 2022
  • Score: 0
Hi!
Click the little eye icon in the top right -- under the "Subtasks" section, you have 3 options, "Inline", "Hidden", "Indented". If you change it to hidden, the subtasks should all collapse. To expand all again, choose "Indented".
PamelaH

Posted Jan 30, 2022 in: iOS: How to hide future tasks?
Score: 0
  • PamelaH
  • Posted: Jan 30, 2022
  • Score: 0
This does sound like the right way to hide future tasks. Do you have the "Start Date" field enabled on your mobile app? It isn't enabled by default.

You can check by going to Settings -> Field & Defaults and make sure that "Start Date" is in the top "Fields Used" section.
PamelaH

Score: 0
  • PamelaH
  • Posted: Jan 26, 2022
  • Score: 0
Yes, you are correct!

If interested, you can sign up as a Beta user here:
https://www.toodledo.com/info/beta.php
PamelaH

Posted Jan 26, 2022 in: How do I mass delete 2000 todos ?
Score: 0
  • PamelaH
  • Posted: Jan 26, 2022
  • Score: 0
If you want to delete everything in your account, you can go to your profile page (https://www.toodledo.com/account_edit.php).

Scroll all the way to the bottom, and you'll see a link for "Delete all Tasks". Follow the steps and all your existing tasks should be deleted.
PamelaH

Score: 0
  • PamelaH
  • Posted: Jan 23, 2022
  • Score: 0
This should be fixed. Thanks for flagging that!

This is an environment that has been there for a while -- we typically test new features and bug fixes on this page before pushing to production. We will make use of this environment much more heavily once we get the mobile apps released.
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