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Search results for "Posted by PamelaH"
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PamelaH |
Posted Apr 18, 2025 in: Lists are now Live in the Next Generation Mobile App!
Score: 0
Hi -
You can submit a support ticket here so we can look into this: https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Posted Apr 08, 2025 in: Tasks disappeared out of a specific folder
Score: 0
You can also check if they were accidentally deleted (https://www.toodledo.com/delete_log.php) or completed (make sure your folder is showing "Recently Completed Tasks")
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PamelaH |
Posted Apr 08, 2025 in: Tasks disappeared out of a specific folder
Score: 0
Hi - Can you send us a support ticket so we can check out your account? https://www.toodledo.com/info/ticket.php
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PamelaH |
Posted Feb 20, 2025 in: Hide complete tasks when synched to Google tasks
Score: 0
Hi Walt -
Thanks for your message! Can you please file a support ticket so we can better assist you? https://www.toodledo.com/info/ticket.php thank you! |
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PamelaH |
Hi Scott -
Thanks for your message! Can you please file a support ticket so we can better assist you? https://www.toodledo.com/info/ticket.php thank you! |
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PamelaH |
Posted Feb 17, 2025 in: Bugs - App 1.0.2 (Build 43) - Sync errors on App
Score: 0
Hi Kerstin -
Thanks for your message! Can you please file a support ticket so we can better assist you? https://www.toodledo.com/info/ticket.php thank you! |
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PamelaH |
Posted Dec 23, 2024 in: Weird syncing issues are driving me nuts
Score: 0
Hi Mike -
We will check into the syncing issue you mentioned -- can you please send a support ticket for that? https://www.toodledo.com/info/ticket.php Regarding being sent back to the old tasks page, you can set your preference here: https://www.toodledo.com/account_edit.php?edit=7 If you change "Task Section Version" to "New" instead of "Original", it should keep you on the new tasks page. |
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PamelaH |
Posted Dec 23, 2024 in: [Android App] Make the search case insensitive
Score: 0
What version of the app do you have? We aren't seeing this behavior on our end.
Can you send a support ticket with the app version and phone model you have? https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Posted Dec 23, 2024 in: Unable to do a full restore - "A timeout occurred"
Score: 0
Hi Tony-
can you send a support ticket so I can look into your account for the Safari issue, and resolve the cloudflare issue? https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Posted May 08, 2024 in: Google Calendar Incorrect Sync
Score: 0
Do you have Start Dates that you're using?
If you have a start date on a task and just move the due date without moving the start date, then it would turn into a multiday (the start date is the first day of the task, the due date is the last day of the task). |
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PamelaH |
Thanks for the report, we are working on a fix for this.
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PamelaH |
Posted Mar 02, 2024 in: Apo crashing on new Samsung phone
Score: 0
For the Legacy Android app, we have an update in review with Google right now which should go out in the next day or two.
As a workaround, you can go to your Android Settings app, -> Apps -> find the Toodledo app (make sure you're clicking on the legacy app) -> scroll to the bottom of the page and click on "Alarms & Reminders" then toggle "Allow settings alarms and reminders". This should stop the crashing. We will have an update out for the new Android app this week. If you experience any other issues, please file a support ticket for a faster response: https://www.toodledo.com/info/ticket.php |
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PamelaH |
Posted Feb 26, 2024 in: Can the importance levels be disabled?
Score: 0
Hi -
Which page are you looking at that isn't using your sort orders? It should sort as you specified in the sort menu, but if it's not doing that we will definitely get it fixed! Can you send a support ticket here: https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Posted Feb 26, 2024 in: Token API Issue - token.php API returning "403 Forbidden"
Score: 0
Thanks for the message and we apologize for the inconvenience. We have adjusted our Cloudflare settings and believe this should be resolved now. If you're still seeing this. can you please send us a support ticket?
https://www.toodledo.com/info/ticket.php |
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PamelaH |
Posted Feb 26, 2024 in: Android App not syncing/updating
Score: 0
Thanks for the message and we apologize for the inconvenience. We have adjusted our Cloudflare settings and believe this should be resolved now.
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PamelaH |
Posted Feb 23, 2024 in: Unexpected HTML in task notes, and weird line-ending logic
Score: 0
Hi can you send us a support ticket so we can look into this in more detail?
https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Posted Feb 19, 2024 in: Notifications in new Android app
Score: 0
Hi -
Notifications should be available in the new app -- if you aren't seeing them, can you check in your device settings to make sure that notification & alarm permissions are allowed for the app? Please send us a support ticket if you still can't see the notifications https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Can you send us a support ticket so we can look at your settings?
https://www.toodledo.com/info/ticket.php |
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PamelaH |
Posted Jan 05, 2024 in: My 3rd sort field no longer appears in my task list
Score: 0
To view your start date, please to to settings -> Fields & Defaults -> Field Display order, and just drag "Start Date" to the top of the list.
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PamelaH |
Posted Nov 16, 2023 in: Security issue:Password change doesn't invalidate existing token
Score: 0
Your browser only continued to work after changing passwords because it was in the same browser, on the same session where you were making the password change. If you log in via *another* web browser (or in a separate Incognito window) you will see that changes won't propagate in either direction and as soon as you try to click to another page (eg from Tasks to Lists), you're redirected to a login page.
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