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Search results for "Posted by PamelaH"
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PamelaH |
Thanks for the report, we are working on a fix for this.
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PamelaH |
Posted Mar 02, 2024 in: Apo crashing on new Samsung phone
Score: 0
For the Legacy Android app, we have an update in review with Google right now which should go out in the next day or two.
As a workaround, you can go to your Android Settings app, -> Apps -> find the Toodledo app (make sure you're clicking on the legacy app) -> scroll to the bottom of the page and click on "Alarms & Reminders" then toggle "Allow settings alarms and reminders". This should stop the crashing. We will have an update out for the new Android app this week. If you experience any other issues, please file a support ticket for a faster response: https://www.toodledo.com/info/ticket.php |
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PamelaH |
Posted Feb 26, 2024 in: Can the importance levels be disabled?
Score: 0
Hi -
Which page are you looking at that isn't using your sort orders? It should sort as you specified in the sort menu, but if it's not doing that we will definitely get it fixed! Can you send a support ticket here: https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Posted Feb 26, 2024 in: Token API Issue - token.php API returning "403 Forbidden"
Score: 0
Thanks for the message and we apologize for the inconvenience. We have adjusted our Cloudflare settings and believe this should be resolved now. If you're still seeing this. can you please send us a support ticket?
https://www.toodledo.com/info/ticket.php |
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PamelaH |
Posted Feb 26, 2024 in: Android App not syncing/updating
Score: 0
Thanks for the message and we apologize for the inconvenience. We have adjusted our Cloudflare settings and believe this should be resolved now.
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PamelaH |
Posted Feb 23, 2024 in: Unexpected HTML in task notes, and weird line-ending logic
Score: 0
Hi can you send us a support ticket so we can look into this in more detail?
https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Posted Feb 19, 2024 in: Notifications in new Android app
Score: 0
Hi -
Notifications should be available in the new app -- if you aren't seeing them, can you check in your device settings to make sure that notification & alarm permissions are allowed for the app? Please send us a support ticket if you still can't see the notifications https://www.toodledo.com/info/ticket.php Thanks! |
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PamelaH |
Can you send us a support ticket so we can look at your settings?
https://www.toodledo.com/info/ticket.php |
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PamelaH |
Posted Jan 05, 2024 in: My 3rd sort field no longer appears in my task list
Score: 0
To view your start date, please to to settings -> Fields & Defaults -> Field Display order, and just drag "Start Date" to the top of the list.
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PamelaH |
Posted Nov 16, 2023 in: Security issue:Password change doesn't invalidate existing token
Score: 0
Your browser only continued to work after changing passwords because it was in the same browser, on the same session where you were making the password change. If you log in via *another* web browser (or in a separate Incognito window) you will see that changes won't propagate in either direction and as soon as you try to click to another page (eg from Tasks to Lists), you're redirected to a login page.
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PamelaH |
Posted Nov 14, 2023 in: Security issue:Password change doesn't invalidate existing token
Score: 0
If someone is finding himself/herself in this situation, we recommend using the Block buttons at https://www.toodledo.com/active_apps.php and filing a support ticket.
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PamelaH |
In build 26, you should be able to use that custom search as your hotlist -- it syncs with whatever you have set on the web, so if you have set that custom search on the web you should see that as the hotlist on the app.
Re: additional bulk options, we will add Context & start date and keep the repeat indicator. |
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PamelaH |
Posted Oct 30, 2023 in: Data loss due to syncing in beta iOS app
Score: 0
This should be resolved in build 26. If you see it again, please let us know!
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PamelaH |
Posted Oct 10, 2023 in: Data loss due to syncing in beta iOS app
Score: 0
Posted by Mike Thomas:
I did a search in the beta iOS app. I then modified on the PC one of the tasks that was in the the search results. I then closed my browser and went off and did something else. Later when I opened Toodledo on the phone (with the search results still showing) I opened (on the phone) the task that I had modified (on the PC). It briefly showed the modification (I had added a URL in the note so it was really obvious), but it then reverted to the older version of the task. I suspect it decided to auto-sync shortly after I viewed the task and that was when it reverted to old contents. So it appears that the iOS app doesn't actually sync and pays no attention to last modified times (edit: or maybe merely viewing a task on the search results page cause it to be flagged as "modified" even though there are no changes made). While this may be an edge case (possibly only occurring when the iOS app is showing search results) it is nevertheless a major bug and needs to be looked at ASAP. I have had several instances where changes have mysteriously disappeared, now I think I know at least one of the root causes. Please take a look. Thanks for letting us know about this -- I tried the steps you mentioned and was able to repro this and we're working on a fix. The sync does pay attention to last modified times, and viewing the task shouldn't cause it to be modified, but we will track down the exact cause. You can send us a support ticket here and we can help faster: https://www.toodledo.com/info/ticket.php This message was edited Oct 10, 2023. |
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PamelaH |
Posted by Mae.Stevens:
When I go to https://tasks.toodledo.com the website never fully loads. It shut says loading... Just a moment with a little spinning circular arrow for hours. When I go to https://www.toodledo.com/tasks/ it loads just fine, but the sync is messed up and it says I have uncompleted tasks from December of 2022. I wish that there was some sort of chatbot who could help me with this instead of just hoping that someone answers this post, it's been going on for about a month, I even switched to another app because I couldn't stand it, but I want my old Toodledo back! Help! For help with your individual account, the fastest way to get a response is to send us a support ticket here https://www.toodledo.com/info/ticket.php |
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PamelaH |
Posted Oct 10, 2023 in: Task duplication offsets time by -7 hours
Score: 0
Thanks, we have this on our list to fix -- this is when using the "duplicate task" functionality on the new app, correct?
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PamelaH |
Are you enabling the setting here "Save sort preferences on a per-list basis": https://www.toodledo.com/account_edit.php?edit=22
It should also save your eyeball menu preferences, but note that this is for list type (e.g. all Folders get the same settings, all dates, etc). Are you wanting for each folder to have it's own setting just like the sort? This message was edited Oct 10, 2023. |
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PamelaH |
Posted Oct 10, 2023 in: Importing Apple's Reminders into Toodledo
Score: 0
Thanks, Fred, we'll look into why the Tag default isn't being added.
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PamelaH |
Posted Sep 25, 2023 in: Importing Apple's Reminders into Toodledo
Score: 2
Thanks for the message! This change will be in our next release later this week.
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PamelaH |
Hi Max -
Thanks for pointing this out! This did change in the last release (but this was about a month ago) -- not sure why it just started changing recently for you. However, we've noted down to fix that on a time change, the reminder shouldn't be set if it wasn't set before. You should see this fix in our next release |