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Purveyor

Score: 0
  • Purveyor
  • Posted: Mar 23, 2012
  • Score: 0
It seems that you have not clicked on my links so I'll provide the relevant info:

A Straw man is a component of an argument and is an informal fallacy based on misrepresentation of an opponent's position. To "attack a straw man" is to create the illusion of having refuted a proposition by replacing it with a superficially similar yet unequivalent proposition (the "straw man"), and refuting it, without ever having actually refuted the original position.

A false dilemma is a type of logical fallacy that involves a situation in which only two alternatives are considered, when in fact there are additional options (sometimes shades of grey between the extremes).

Salgud, do you not see that you are distorting my position? You are taking things to the extreme so that you can then mock them. There's a big difference between saying that Jake should modify his canned response and saying that Jake is an idiot. Jake is very intelligent, and he has accomplished a lot in many areas. But, he is still running a small operation. It seems that you have a knee-jerk reaction to any suggestion that Jake should change his approach in the forums. Do you think that he is doing a perfect job?

Do you honestly think that Jake should not find someone to help him in responding to user inquiries? I'm sure that he has thought about it many times and could possibly be looking for someone right now. It is not easy to find the right person. But, Jake is the one who brought up the issue of working on weekends, holidays and vacations. From a pure customer service viewpoint, it doesn't matter to a user that the developer's work is interfering with his personal life. From a more humane perspective, though, it does matter. That's one reason why I am encouraging Jake to find an assistant.

You are obviously intelligent and knowledgeable. It seems, though, that sometimes you are not interested in moving along the discussion to arrive at a consensus. Sometimes you are more interested in irrationally taunting other users. (Hey, I've done that!) Better to look for areas of agreement.

Anyway, have a good weekend. :)


This message was edited Mar 23, 2012.
Purveyor

Score: 0
  • Purveyor
  • Posted: Mar 23, 2012
  • Score: 0
Thanks for the post. :)

You say "GTD's biggest problem is that it's now extremely dated", but you offer little to support such a strong claim.

Then there's this:
It essentially programs the user to react mechanically to upcoming tasks, affirming a system that minimizes any concept of achievement and instead praises the process of clicking checkboxes. In many ways, if you've read any of Mr. Allen's biography, this makes complete sense.
What "biography" are you referring to? Also, I'm curious about how you arrived at the conclusion about what GTD does "essentially". Seems like you are painting with a very broad brush.
Purveyor

Score: 0
  • Purveyor
  • Posted: Mar 23, 2012
  • Score: 0
Posted by Salgud:
Hire someone who doesn't know diddly about TD to answer our questions
Are you saying that all new employees know nothing about the job and it is impossible to train them? Or are you saying that a "successful software business" should have no support staff -- only an owner/developer/administrator who wants to stay in touch with what's going on and responds to inquiries on weekends, holidays and vacations?

Also, if a Toodledo employee is incapable of answering forum questions, then why do you have 803 posts so far? On what basis are you qualified to respond? Perhaps you should be the new assistant.

BTW, your use of False dilemma is fascinating.
Purveyor

Score: 1
  • Purveyor
  • Posted: Mar 23, 2012
  • Score: 1
Posted by PeterW:
Maybe you need to get another assistant
Not "maybe". ;)

Posted by Toodledo:
You can rest assured that I am always truthful with my canned responses.
...
I don't want to setup expectations that might not be met if our priorities change.
First, your assurance of being truthful is not the same as actually being truthful.
It is not true when you say "we can't comment on a timeframe for implementation".
You can comment on a timeframe, but you choose not to. And, there is no "we". You are the only one who responds on behalf of Toodledo. By saying "we", you imply that there are several moderators who respond to suggestions and you introduce the subtle deception that Toodledo is a bigger company than it actually is. (You have what, two employees?) And, yeah, many companies deceive and exaggerate but you are the one who introduced the idea of being "truthful". (Which is strange because nobody accused you of lying.)

Your canned response implies that the suggestion will eventually get implemented. It sets up expectations when you say that something is on "our to-do list". It is precisely this issue that PeterW addresses in his first post in this thread.

The issue isn't that you use "canned responses" so you don't have to apologize for doing so, and nobody is asking you to "explain in detail all your decisions" or asking you to spend "100% of your time" responding to questions and suggestions. (I see that you share Salgud's propensity to use the "Straw man" fallacy.) Just use a few canned responses that give a more accurate indication of the popularity of a suggestion and the likelihood of implementing it, or try what PeterW suggested: "Thanks, we've added your request to our list for future consideration".

Anyway, I know that it is difficult to find the right people to help with all the work that needs to get done but, until you find someone, you will continue to work on weekends, holidays and vacations. Ultimately, it is your choice.


This message was edited Mar 23, 2012.
Purveyor

Posted Mar 22, 2012 in: GSyncit and Clear Context
Score: 0
  • Purveyor
  • Posted: Mar 22, 2012
  • Score: 0
You should contact the makers of GSyncit.

Also, there's a separate forum for third-party software: https://www.toodledo.com/forums/8/0/third-party-applications.html


This message was edited Mar 22, 2012.
Purveyor

Posted Mar 22, 2012 in: Folder disappears
Score: 0
  • Purveyor
  • Posted: Mar 22, 2012
  • Score: 0
In your iPhone Settings, go to Notifications and, in the Notification Center, find Toodledo, and set "View in Lock Screen" to "OFF".
Purveyor

Posted Mar 22, 2012 in: Chromatic Dragon Toodledo Sync
Score: 0
  • Purveyor
  • Posted: Mar 22, 2012
  • Score: 0
I can understand wanting to get something for free, but I find it strange that people are willing to use discontinued, unsupported software to maintain important data.

gSyncit is $20.
Purveyor

Score: 1
  • Purveyor
  • Posted: Mar 21, 2012
  • Score: 1
Posted by Salgud:
cj did not suggest that they give "more details", he suggested that they promise to move that particular suggestion up the list, as though this would make any sense.
That's right, it doesn't make sense, if your interpretation of what cj said is correct.

In my opinion, cj was providing one example of what Jake could say in some situations. Obviously, not all suggestions are "great" and not all suggestions have "a lot of requests", and it seems reasonable to assume that cj knows this, so what he said makes sense.
And to suggest that Jake write a paragraph or two on the history of each suggestion is ridiculous.
I see that you are an expert at using the Straw man fallacy.


This message was edited Mar 21, 2012.
Purveyor

Score: 1
  • Purveyor
  • Posted: Mar 21, 2012
  • Score: 1
Salgud, you are not confused. You are just interested in pointing out that cj is wrong.

I think that cj's post has some merit. Jake could provide more info about user suggestions: Is it a first-time suggestion or has it come up several times? Is it highly unlikely that the suggestion will ever be implemented or is it something that is being given serious consideration? The standard response provides some feedback but it can be misleading. Users will sometimes think that their proposed features will be implemented soon (because they are on "the list") but, in any practical sense, it's never going to happen.

I've noticed, though, that Jake has been providing more information recently when responding to suggestions. That's a move in the right direction. And, of course, it's great that he takes the time to respond to so many suggestions.


This message was edited Mar 21, 2012.
Purveyor

Posted Mar 19, 2012 in: syncronizing with outlook
Score: 0
  • Purveyor
  • Posted: Mar 19, 2012
  • Score: 0
Posted by mitchell_1332200094:
I feel a bit ripped off - I downloaded the $3.99 app for my iphone, registered at the Toodledo site, but did this all because of an article that said that syncing from Toodledo online to my Outlook would be free.
You feel ripped off because "an article" said something that is not true? :-/
Purveyor

Score: 0
  • Purveyor
  • Posted: Mar 19, 2012
  • Score: 0
Purveyor

Posted Mar 18, 2012 in: file attachments on iOS
Score: 0
  • Purveyor
  • Posted: Mar 18, 2012
  • Score: 0
Here's a previous discussion about attachments on the iPad:
http://www.toodledo.com/forums/2/7057/-51241/file-attachment-availability-on-ipad.html
Purveyor

Posted Mar 16, 2012 in: syncronizing with outlook
Score: 0
  • Purveyor
  • Posted: Mar 16, 2012
  • Score: 0
The Toodledo iPhone app does not synchronize with Outlook.
It doesn't sync wirelessly with Outlook.
It doesn't sync via USB with Outlook.

The Toodledo iPhone app syncs with the Toodledo website.
Purveyor

Posted Mar 16, 2012 in: Reporting
Score: 0
  • Purveyor
  • Posted: Mar 16, 2012
  • Score: 0
The icon at the far right in the top menu is a printer. Click it to print the page.

Also, you can use your browser's print function.

You can email yourself the folder using this http://www.toodledo.com/tools/connect_email.php and then print the email message.

You can export your tasks as a CSV or XML file and then import them into a spreadsheet program and then use that program to print them.

BTW, as for this:
The construction worker asked me to give him a list (paper) with the tasks (forget it - no e-mail, no computer, no technology).
No technology? Then you can't use a printer, right? ;)


This message was edited Mar 16, 2012.
Purveyor

Score: 0
  • Purveyor
  • Posted: Mar 16, 2012
  • Score: 0
Start Dates move with Due Dates on repeating tasks.

Create a sample task with a Start Date and Due Date, set it to repeat monthly, and then mark the task as complete. A new task will be created. Take a look at the dates of the new task.

Also, if you search for "repeat" in Help, you get four topics. Two of them address the issue of repeating tasks with Start Dates:
How do repeating tasks work?
How do I use the start date field?
Purveyor

Posted Mar 15, 2012 in: I guess I'll post my GTD system
Score: -1
  • Purveyor
  • Posted: Mar 15, 2012
  • Score: -1
Thanks for the detailed response. Your explanations make sense to me.

One point:
Posted by dmcgurk:
Just in my limited experience (a few months) with this setup I found it easiest to assign as much info I can during processing. It probably is over kill but it allows me to change and adapt my system in the future. Hope this makes sense.
It is common to start with everything that is available and then remove those parts that eventually end up being unnecessary. I suggest, though, that you do the opposite: Start with the bare minimum and then add what you need when it becomes really clear that you need the additional components.

For example, for Contexts, try just Home, Office, Errands, and Someday. Add a Start Date on those tasks that actually need a date; and Star those tasks that have a higher priority (or use three levels of priority, with only the top two levels showing up in your daily list.) And eliminate all the other fields. This minimalist approach might seem disorienting at first but the intent is to get things done rather than spend a lot of time rearranging the data.

We all have an intuitive sense of what is important and what is not, what needs to be done now (or can be done now) and what can wait. If we can capture everything that potentially needs to be done, organize those things in lists that can be easily accessed, review the lists regularly, and explicitly identify the next action, then the task is much more likely to get done.

BTW, have you taken a look at Zen to Done, Master Your Now, and Get Everything Done?


This message was edited Mar 15, 2012.
Purveyor

Posted Mar 15, 2012 in: Color Coding Folders
Score: -1
  • Purveyor
  • Posted: Mar 15, 2012
  • Score: -1
Posted by goochiegirl1_13156...:
I can't see how it would be useful in this aspect.
Well, if you can't see it, maybe you're not as right-brained as you think you are. ;)

Mindjet's MindManager has task management, with dates and priorities.

The makers of PersonalBrain specifically identify it for tracking tasks and getting things done.

I don't use mind-mapping software to track tasks but it is obvious that some people do.
Purveyor

Posted Mar 15, 2012 in: I guess I'll post my GTD system
Score: 1
  • Purveyor
  • Posted: Mar 15, 2012
  • Score: 1
Thanks for posting! :)

A bit complicated, isn't it?
Are you actually using Context, Folder, and Status for all your tasks? (And, sometimes Tags.) Seems that there is quite a bit of overlap, e.g. Folder "Someday/Maybe" and Status "Someday", Context "@Read&Review" and Tag "R/R". Isn't it difficult to update all those fields?

Also, would you please explain your Searches? How do you identify "Weekend" tasks? What missing info, besides context, do you search for in "To Process"? (You know you can have default values for new tasks?) What is in your Hotlist? What is in your Tickler/Future? How do you identify your "Stale Tasks"?

Thanks.
Purveyor

Posted Mar 15, 2012 in: Licensing your product
Score: 0
  • Purveyor
  • Posted: Mar 15, 2012
  • Score: 0
Bob, I suggest you create a Support Ticket here: http://www.toodledo.com/info/ticket.php

And, I suggest that you edit your post to remove your email address and phone number. Generally not a good idea to have this info displayed in a public forum, although I realize that it is business info and not personal.


This message was edited Mar 15, 2012.
Purveyor

Posted Mar 15, 2012 in: Color Coding Folders
Score: 0
  • Purveyor
  • Posted: Mar 15, 2012
  • Score: 0
Posted by goochiegirl1_13156...:
This is ideal for the left-brained user. As a right-brained user, couldn't disagree more. My brain does not work linearly, so those aspects do not help me at all.
Toodledo is linear. Seems like you should be using mind mapping software: http://en.wikipedia.org/wiki/List_of_mind_mapping_software
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