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Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 24, 2009
  • Score: 0
Today we are releasing some refinements to the way subtasks are manipulated as well as a few bug fixes and enhancements.

1) Moving subtasks around via drag and drop will now be smoother with less flickering and jerkiness.
2) Dragging a new subtask onto a closed parent, with manual sorting turned on, will now work properly.
3) Loading subtasks will now always obey the "show/hide notes" setting that you have selected.
4) Worked around a bug in Chrome that could cause the task or note to be overwritten with a different task or note when using the back button in combination with certain actions.
5) When typing a note or notebook entry, a small counter will now tell you how many characters you have left to type.
6) Some caps have been put into place to protect Toodledo from degraded performance.

Let me explain #5 and #6 a little bit.

Notes and Notebook entries have always had a limit on the number of characters they could hold, but this wasn't documented or displayed. If your note was too long, it just got truncated. So, we now display the number of characters left to type. The limits are very big. There are only a handful of notes or notebook entries that have hit these limits. Here they are:

Total length of a note: 32,000 characters
Total length of a notebook entry: 64,000 characters


We also noticed that there were a handful of people using Toodledo very heavily, who were causing degraded performance for everyone else. After investigating, we determined that in almost all of these cases, the abuse was happening unintentionally, due to a misbehaving third-party application that was syncing poorly to their account. In several instances, we found customers who had 200,000+ folders. Our UI was never designed to support this many folders, and I doubt our webpage would have even opened. We noticed similar things with contexts, goals, notebooks and tasks. In one case we found someone with half a million tasks in their account, but 499,950 of them were duplicates. Yikes!

So, we needed to put some caps in place to protect the service from abuse. We carefully analyzed how people were using Toodledo and picked caps that will not affect anyone using it as intended. There are only a few dozen accounts that will be affected by these limits, and most of these accounts are no longer active, probably abandoned because they couldn't figure out how to fix it.

That said, here are the new limits.

Total number of Folders: 1,000
Total number of Contexts: 1,000
Total number of Goals: 1,000
Total number of Notebooks: 10,000
Total number of Tasks: 20,000

The last one (number of tasks) is actually a partial cap. It is only applied to tasks added via third-party syncing applications. You can have more than 20,000 tasks if they are added via the website.

We don't want to point fingers, but we also don't want people's information to get corrupted, so, if you are using a old version of the ChromaDrake software for syncing Outlook to Toodledo, please consider upgrading to a recent version that fixes these issues.
Jake

Toodledo Admin
Posted Nov 24, 2009 in: Sharing task lists the way I need?
Score: 1
  • Jake (Admin)
  • Posted: Nov 24, 2009
  • Score: 1
Currently on Toodledo, a task can only be owned by one person and it is only possible to look at one person's list at a time. We do plan to allow tasks to be truly shared, and to have merged lists in the future.

If the permissions are set correctly, you can assign and reassign task to your coworkers. You can also view and edit their current tasks.

More info is here: http://www.toodledo.com/info/sharing.php
Jake

Toodledo Admin
Posted Nov 24, 2009 in: We now have a Gmail gadget
Score: 0
  • Jake (Admin)
  • Posted: Nov 24, 2009
  • Score: 0
Yes, it will be fixed.
Jake

Toodledo Admin
Posted Nov 23, 2009 in: Sync & Repeat Tasks
Score: 0
  • Jake (Admin)
  • Posted: Nov 23, 2009
  • Score: 0
That is unusual. Can you please create a support ticket so that we can look into your particular situation?
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 23, 2009
  • Score: 0
This isn't possible right now, but thanks for the suggestions.
Jake

Toodledo Admin
Posted Nov 23, 2009 in: Need sort in slim version
Score: 0
  • Jake (Admin)
  • Posted: Nov 23, 2009
  • Score: 0
Yes, you can sort your lists in the slim version. When you are viewing the list, click the green arrows in the upper right corner and then choose "alphabetical".
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 23, 2009
  • Score: 0
We are planning to make a context filter that would allow for this. It will be in a future update.
Jake

Toodledo Admin
Posted Nov 23, 2009 in: Staying logged in on the website
Score: 0
  • Jake (Admin)
  • Posted: Nov 23, 2009
  • Score: 0
It is still on our to-do list. I am sorry that we don't have an update on this. Some web browsers or browser plugins have the ability to delete cookies when quitting the web browser. This might be an interim solution that you may want to look into.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 22, 2009
  • Score: 0
All updates should be free. Since Apple is in charge of the store, you'll have to ask them why it isn't allowing you to upgrade. The only two reasons why I can think this might happen, are if you haven't updated your iPhone OS to 3.0 yet, since our 1.5 update requred the 3.0 OS. Also, if you have jailbroken your iPhone, that could cause it to not get updates.

In any case, you can always just download the new version on top of the current version. As long as you use the same iTunes account as the first purchase, Apple shouldn't charge you again.
Jake

Toodledo Admin
Posted Nov 21, 2009 in: tasks disappearing from folders
Score: 0
  • Jake (Admin)
  • Posted: Nov 21, 2009
  • Score: 0
It could be hidden by a filter. That is the first thing that I would check.

The second thing to check is your "recently deleted tasks" list in your account settings. This will tell you if and why tasks were deleted. If you are using a third-party app to sync with Toodledo, it is possible that it would erroneously delete your tasks. If this is the case, you'll have to contact the company that made the third-party app that you are using, since we can't support it.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 21, 2009
  • Score: 0
I will make it configurable in the next update.
Jake

Toodledo Admin
Posted Nov 20, 2009 in: Spell Check
Score: 1
  • Jake (Admin)
  • Posted: Nov 20, 2009
  • Score: 1
Almost every web browser has a built in spell checker now, so we don't feel that it is necessary for Toodledo to provide one.
Jake

Toodledo Admin
Posted Nov 20, 2009 in: chain of tasks
Score: 0
  • Jake (Admin)
  • Posted: Nov 20, 2009
  • Score: 0
The subtasks should be sorted manually in the same way as on the website. You will need to upgrade to version 1.5.5 of our iPhone app for this to work.
Jake

Toodledo Admin
Posted Nov 20, 2009 in: How to track Continuous Goals
Score: 0
  • Jake (Admin)
  • Posted: Nov 20, 2009
  • Score: 0
There is not a way to do this, but thanks for the suggestion.
Jake

Toodledo Admin
Posted Nov 20, 2009 in: Hotlist
Score: 0
  • Jake (Admin)
  • Posted: Nov 20, 2009
  • Score: 0
Its hard to say without seeing your list. Can you please open a support ticket and attach a screenshot showing the hotlist and the current filters. Then attach another screenshot that shows the task that should be on the hotlist.

Thanks
Jake

Toodledo Admin
Posted Nov 20, 2009 in: Mac Widget Broken?
Score: 0
  • Jake (Admin)
  • Posted: Nov 20, 2009
  • Score: 0
Must have been some glitch. I am glad that it is working after a reinstall.
Jake

Toodledo Admin
Posted Nov 20, 2009 in: two way sync? Ical
Score: 0
  • Jake (Admin)
  • Posted: Nov 20, 2009
  • Score: 0
The iCal format is a one-way sync only.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 19, 2009
  • Score: 0
That sounds very strange. Have you checked to make sure that your timezone is set correctly on this website, in your account settings?
Jake

Toodledo Admin
Posted Nov 19, 2009 in: Due Date Reminders on iphone
Score: 0
  • Jake (Admin)
  • Posted: Nov 19, 2009
  • Score: 0
Thanks for the suggestion.
Jake

Toodledo Admin
Posted Nov 19, 2009 in: How do I turn OFF hotlist?
Score: 0
  • Jake (Admin)
  • Posted: Nov 19, 2009
  • Score: 0
There is no way to turn it off, but you are welcome to just ignore it by switching to one of the other views.
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