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Jake

Toodledo Admin
Posted Nov 15, 2010 in: Repeats
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
I just created a "The 1st Tue of each month" on Tue Dec 7, 2010 and when I completed it, it went to Jan 4th (tuesday). I don't know why this happened differently for you. You can fix this by simply editing the due-date to be tuesday and hopefully it won't happen again.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Who can i call for help?
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
We are also considering an always open type solution.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Free account access a file?
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
Yes, they should be able to download files attached to your tasks if you have a Pro Plus account.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: delete tasks imported from Outlook
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
You can delete everything on Toodledo in your account settings (look for the link at the bottom). Or, you can delete a range of tasks by using our mult-edit tool on the search page.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Sort Tags
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
We plan to make alphabetical an option.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Wait what if I have no internet?
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
You can also access Toodledo from almost any smart phone when offline. Like iPhone, Blackberry, Android, etc
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Notebook data sync problem
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
Notebooks are limited ti 64,000 characters.

http://www.toodledo.com/info/help.php?sel=97

If your note was shorter than this, then it might be a problem with the iPhone app. You can contact Appigo.com if this is the case.

I do not know of a way to backup the note to Outlook, but you can always export your note to a file on your PC using our export tools.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Show parent on TD iPhone app
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
In our iOS app, when you click on "Invite Speakers", the parent task will be listed on the next screen. You can tap on that to see the parent task and then see all of the remaining subtasks for that parent.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
New tasks are always put at the top of the list, in green so that you can see the newly added tasks and make changes if you need to. When you refresh the list, they will be sorted into their place.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Google Calendar sync frequency
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
Unfortunately, it is not possible to get Google to sync more often. We have tried everything. Surprisingly, we can see from our server logs that Google actually fetches the data about once every hour, but for some reason known only to Google, it takes 8-24 hours for Google to process this data and get the updates into your calendar.

We have found a way to get Google update tasks that you edited on Toodledo, so that you don't have old data (you still need to wait the 24 hours though). We have a little more testing to do, but it seems to work.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Custom Alert Sounds
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
We are considering ways to add more alert sounds.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Outlook 2010 Tooledo
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
The Outlook Sync tool was made by a third-party developer. Please contact them for support with their product. They can be reached at : http://www.chromadrake.com/ChromaticDragon/software/ToodledoSyncInfo.aspx

Hope that helps.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Trying to use with Google Calendar
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
For #1, that is how the gadget works. You can try using our iCal subscription instead. For #2, you'll have to ask PI for help with that.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: no-task folder disappears
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
You may have more folders than can fit on the screen. Try clicking the "More" tab in the top right corner to see the extra folders that didn't fit.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
This is how it currently works. We are planning to add notifications when tasks are assigned to you. This is in the works.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
This is a bug that we are working on. Sorry.
Jake

Toodledo Admin
Posted Nov 15, 2010 in: Better collaboration tools
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
Thanks for the suggestion. We can't comment on a timeframe for implementation, but this is on our to-do list.
Jake

Toodledo Admin
Score: 0
  • Jake (Admin)
  • Posted: Nov 15, 2010
  • Score: 0
These properties are not available via the API yet, but thanks for the suggestion. You'll just need to have your users replicate the settings.
Jake

Toodledo Admin
Posted Nov 14, 2010 in: Where did subtasks go?
Score: 0
  • Jake (Admin)
  • Posted: Nov 14, 2010
  • Score: 0
We display a warning on the website below your name, for about 2 weeks. We also send out a reminder email a few days before it expires. Sometimes these reminders end up in the spam folder. We are thinking about making the on-site warning a little more intrusive, but we don't want to bother people too much.
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